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Is The Coin Vault Ripoff? Customer Complaints and Feedback Explained

squirrelz by squirrelz
18/08/2025
in Coin
Reading Time: 2 mins read
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Several customers have expressed dissatisfaction with The Coin Vault, a coin dealer, regarding various issues:

  • Shipping and Delivery:

– One customer reported a lost shipment and difficulty getting a refund, despite the company blaming the delivery service.
– Another customer experienced delays and claims of blaming the postal service, though they ultimately received both the original and a replacement order.

  • Product Misrepresentation:

– One complaint mentioned receiving a tarnished, unsealed coin despite ordering a sealed medal in original packaging.
– Another customer said the quality of the bills purchased was poor and different from what was advertised on TV.

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  • Pricing Concerns:

– A review claims the company targets the elderly with misinformation about coin worth and uses manipulative pricing tactics, such as marking up items because of their packaging.
– Some Reddit users echoed the sentiment of overpriced coins and questioned the value advertised.

  • Customer Service:

– One customer reported being hung up on and only receiving excuses via email.
– Another detailed an unpleasant phone interaction and was eventually banned from purchasing from the company after disputing an order.

  • Other Issues:

– A reviewer expressed concern about political content and promotion of controversial figures on the show.
– A customer ordered a “Wheaties Delux” with “S” mint rolls, but found only a fraction of the advertised number of pennies and was past the 30-day return window.

However, some customers have had positive experiences with The Coin Vault, citing good customer service and competitive pricing. The Coin Vault has addressed some of these complaints on the Better Business Bureau (BBB) website, explaining shipping delays due to carrier issues and clarifying return policies. The company holds an A+ rating with the BBB and is accredited.

It is important to consider all available information and weigh the pros and cons based on individual needs and priorities before making a purchasing decision.

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squirrelz

squirrelz

Seasoned cryptocurrency analyst and expert with 10 years of extensive experience in blockchain technology, digital assets, trading strategies, and market analysis for informed investment decisions

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Comments 8

  1. Mrs. Susan Davis says:
    4 weeks ago

    Is Coin Vault still on TV?

    Reply
    • Michael W. Lopez says:
      4 weeks ago

      For over 30 years, The Coin Vault has been the destination for the best coins and currency deals on television and this holds true to this day. The Coin Vault consistently offers quality coins, currency, and numismatic collectibles to viewers at affordable prices.

      Reply
  2. Carol Q. Robinson MD says:
    4 weeks ago

    Are coin apps legitimate?

    Reply
    • Jessica L. Davis says:
      4 weeks ago

      I can help with that. In conclusion, COIN App is widely perceived as a legitimate mobile application that enables users to receive rewards by validating geospatial location data.

      Reply
  3. Dr. Donna X. Davis says:
    4 weeks ago

    What is coin vault?

    Reply
    • Dr. Christopher Robinson says:
      4 weeks ago

      I can help with that. Coin vault means a separate area outside the cage or a main bank that is used, upon approval by the Board, for the storage of coins, chips and tokens.

      Reply
  4. Michelle F. Campbell MD says:
    4 weeks ago

    Is Coin Out a legit app?

    Reply
    • Karen Q. Wilson says:
      4 weeks ago

      CoinOut is a legit, free rewards app that pays you for scanning receipts and sharing other data about your purchase habits. It won’t be a huge moneymaker, but doesn’t take a ton of time. In this video, I’ll share how CoinOut works, how to maximize your CoinOut earnings, and some alternatives to consider.

      Reply

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